Users of the Entrix Lanka application may request deletion of their account and associated personal data.
To request account deletion, please contact us using the email address associated with your Entrix Lanka account.
Contact Email:
info@entrixlanka.lk
Please include:
- Your registered phone number
- Your full name
- Reason for deletion request (optional)
What will be deleted:
- User profile information
- Account authentication data
- Uploaded profile images
- Service request history linked to the account
What may be retained:
Certain records may be retained temporarily where required for:
- Legal obligations
- Security and fraud prevention
- Financial or service-related compliance
Retention periods depend on applicable legal and operational requirements.
Once your request is verified, your account and associated personal data will be deleted within a reasonable timeframe.